Flexible pricing to suit your needs.

The cost of mystery shopping varies depending on several factors, such as the complexity of the scenario, the type of business, the number of locations to be evaluated, and the additional deliverables like reports or videos.

Prices are determined by:

• The scope of the project (e.g., single visit vs. multi-location evaluation)
• The required shopper profile (e.g., age, demographics, experience level)
• The type of report or feedback (written, video, audit)
• Travel or logistical costs, if applicable
• Frequency of visits (one-time vs. ongoing programmes)

Yes, most programmes have a baseline cost depending on the level of customisation and resources required. Reach out to us to learn more about our starting rates.

Yes, video mystery shopping often incurs additional costs due to specialised equipment, editing, and secure data handling. We provide clear pricing upfront for any additional services.

Yes, we offer discounts for large-scale programs or businesses scheduling regular visits across multiple locations. Contact us to discuss pricing options.

For recurring programmes, costs are typically spread out over the duration of the contract. This allows flexibility and predictability in your budgeting.

You can request a mystery shopping quote by [providing contact information, filling out our online form, or scheduling a consultation]. Share details about your business, goals, and specific requirements, and we’ll provide a personalised quote.

To give you an accurate mystery shopping quote, we’ll need:

• The number of locations to evaluate
• The type of mystery shopping (in-person, online, phone, video, etc.)
• The frequency of visits
• Specific objectives or scenarios to assess
• Any additional requirements like detailed reports or training tools

No, requesting a mystery shopping quote is free. We’re happy to discuss your needs and provide a no-obligation estimate tailored to your business.

Most mystery shopping quotes are prepared within 1-2 business days after we receive all the necessary information.

Our mystery shopping quote includes a detailed breakdown of costs, a description of the proposed mystery shopping programme, and any additional services or deliverables.

Yes, we can adjust your program based on feedback or additional needs. We’ll revise the mystery shopping quote accordingly to reflect any changes.

Absolutely! We’re happy to discuss your goals and recommend the best approach for your business during a free consultation.

Mystery shopping quotes are valid for 28 days] and are based on the information provided at the time of request. Changes to the scope or requirements may affect the final cost.

Once you accept the mystery shopping quote, we’ll start planning your mystery shopping programme. This includes finalising scenarios, training shoppers, and scheduling visits.